Customer Success as a Service for your DOD clients
We help software companies navigate the complexity of adoption within Department of Defense agencies. DoD Customer Success Manager-as-a-Service translates your commercial tech into mission impact.
We bridge the gap between Silicon Valley speed and Pentagon process, ensuring your solution delivers value to your customers.
We are a DoD insider on your team—someone who:
Translates military requirements into measurable outcomes.
Guides adoption through compliance, accreditation, and stakeholder alignment.
Turns pilot projects into enduring programs of record.
In short: we make defense customers successful with your technology.
How we help
In a limited engagement, we will work directly with DOD CSMs at tech companies, helping them build adoption and growth plans, value plans and QBRs, and KPIs for their territories.
In a full engagement, we will be your DOD business’s Customer Success Managers. We will work directly with your clients, Account Executives, and DOD GTM Leadership. Within 30 days, we will be experts in your capabilities and your customers will have a well-defined plan to see tangible value from your solutions.
Who We Are
We are successful Account Executives and Customer Success Managers, with 20+ years of experience managing DOD customers. We have also served in the DOD and continue to do so as Reservists.
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Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!